Privacy Policy
Joyful Life Mama (“we,” “us,” or “our”) is firmly committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit and interact with our website at joyfullifemama.com and any related services offered through it. We adhere strictly to prevailing privacy laws and principles, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), reflecting our commitment to the responsible handling of personal data.
1. Commitment to Privacy and Data Protection
We value your trust and prioritize the confidentiality, integrity, and availability of your personal information. This Policy explains how we process your data in accordance with applicable privacy regulations and ensures transparency in the way your information is handled.
2. Scope of Policy and Our Role as Data Controller
This Privacy Policy applies to all visitors, users, and others who access or use the services provided via joyfullifemama.com. Joyful Life Mama is the data controller for all personal data collected through this website. We determine the purposes and means of the processing of your personal data as described in this Policy.
3. Categories of Data We Process
We may collect and process the following categories of personal data depending on how you interact with joyfullifemama.com:
– Usage Data: Information about how you use our website, including IP address, browser type, browsing behavior, pages visited, session duration, and referring websites.
– Account Data: Information you provide when creating an account, such as your full name, address, email address, and telephone number.
– Profile Data: Data relating to your preferences, purchase history, browsing behavior, saved items, and interests as you engage with our products and content.
– Communication Data: Records of your correspondence with us, including customer support enquiries, feedback, and complaints.
– Technical Data: Information about your device and technical settings, including operating system, hardware version, device identifiers, browser settings, and screen resolution.
– Transaction Data: Details regarding purchases made through the website, including payment method (last four digits only), purchase history, billing details, and shipping address.
– Preference Data: Marketing and communication preferences, newsletter subscriptions, and product interests, including responses to surveys and promotional campaigns.
4. Legal Bases for Processing
We process your personal data based on the following legal bases:
– Contract: When processing is necessary for the performance of a contract with you, or to take pre-contractual steps at your request.
– Consent: When you have given clear, informed consent for a specific purpose, such as receiving marketing emails or using non-essential cookies.
– Legitimate Interest: Where processing is necessary for our legitimate business interests—such as website optimization, fraud prevention, and analytics—provided those interests are not overridden by your rights.
– Legal Obligation: When processing is necessary to comply with requirements under applicable law or a court order.
5. Your Data Protection Rights
As a data subject, you are entitled to exercise the following rights, subject to certain conditions and limitations:
– Right of Access: You may request confirmation as to whether we process your personal data and obtain a copy of such data.
– Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
– Right to Erasure (“Right to Be Forgotten”): You may request deletion of your personal data under specific circumstances, such as where it is no longer necessary for the purposes for which it was collected.
– Right to Restrict Processing: You may restrict our processing of your personal data in certain instances, such as during the investigation of contested data accuracy.
– Right to Data Portability: You can request a copy of your personal data in a commonly used, machine-readable format and may transmit that data to another controller without hindrance.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational measures to protect your personal data from unauthorized access, destruction, loss, misuse, or alteration. These include but are not limited to:
– Data encryption for data storage and transmission;
– Access controls using strong authentication protocols;
– Scheduled backups to prevent data loss;
– Staff privacy training and role-based data access policies.
While we strive to use commercially acceptable means to protect your data, no method of transmission or electronic storage is entirely secure.
7. International Data Transfers
We may transfer your personal data to jurisdictions outside your country of residence, including countries not considered to provide an adequate level of data protection by the European Commission. When we do so, we implement appropriate safeguards such as Standard Contractual Clauses or obtain your explicit consent to ensure data transfer compliance with GDPR and other applicable laws.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, and reporting obligations. Specific retention durations include:
– Account and Profile Data: Retained as long as your account is active and for up to 2 years after inactivity.
– Transaction Data: Retained for a minimum of 7 years to comply with tax and financial regulations.
– Technical and Usage Data: Retained for up to 24 months for analytics and performance optimization.
– Communication Data: Retained for 36 months after the last interaction, unless required longer for legal purposes.
– Preference Data: Retained until you withdraw your consent or unsubscribe.
9. Cookie Policy
We use cookies and similar technologies on joyfullifemama.com to enhance user experience, analyze website traffic, and deliver personalized content and advertising. Types of cookies used include:
– Essential Cookies: Necessary for website functionality and cannot be disabled in our systems.
– Functional Cookies: Enable enhanced functionality and personalization based on user preferences and prior interactions.
– Performance and Analytics Cookies: Help us understand how users interact with our website, allowing us to improve usability.
– Marketing Cookies: Track visitor behavior to deliver relevant advertisements across platforms.
10. Cookie Management & Compliance
You can manage your cookie preferences through our cookie consent banner and settings module available on the website. Most browsers also allow users to disable or delete cookies through their settings menu.
Our cookie practices comply with GDPR’s consent requirements and CCPA’s right to opt out of data sharing. California residents can also exercise their rights to opt out by contacting us or adjusting browser or device-level privacy controls.
11. Children’s Privacy
joyfullifemama.com is not directed to children under the age of 13. We do not knowingly collect personal data from children under this age. If we learn that a child under 13 has supplied us with personal information without parental consent, we will promptly delete such data. Parents or legal guardians who believe their child has submitted personal data to us may contact us at [email protected].
12. Policy Updates
We reserve the right to modify or update this Privacy Policy at any time in response to operational or legal changes. When changes occur, we will notify you by prominent notice on our website and, where required, by email. We encourage users to review this Policy periodically to remain informed of how we protect your privacy.
13. Contact Us
If you have any questions regarding this Privacy Policy, our data processing activities, or your privacy rights, please reach out to our team at:
Email: [email protected]
Website: https://joyfullifemama.com
We are committed to ensuring your data is handled responsibly and in compliance with all applicable laws. Your privacy matters to us.